Soot Level or Other Live Data Parameters Not Accurate

Live data not reading accurately

If your live data parameters are not reading accurately, follow these steps:

1. Verify you are using the correct adapter(s), if applicable (BLmini only).
   
2. Verify you are connecting directly to the diagnostic port and not through an ELD or Y-splitter.
   
3. Verify you are not using a generic profile and are pulling the correct engine profile and components.
   
   • Ensure you have all three commands available in the Commands section of the app:
     
     • Reset fault codes
       
     • Reset aftertreatment
       
     • Forced regen
       
   • Navigate to the About section of the app and confirm it is pulling the correct information for the engine profile and components.
     
4. Perform a real-time test using the throttle position. As you press on the gas, your live data for the throttle position should correspond accordingly.
   

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If there is a long delay, no response, or the issue is not resolved, contact our support team:

✉️ support@otrperformance.com

📞 586-799-4375