Onboarding

  • Account Activation

    We sent you a new account activation invite to the email on file. You can also check your spam if it doesn't appear in your inbox. Please use that email and follow the steps below to activate your account. ***PLEASE NOTE: If you purchased a tool on Amazon, through Pittsburgh Power, or through an...
  • How to Navigate and Use OTR Diagnostics

    Now that you've activated your account, installed the app, and logged in, its time to get started! ________________________________________________________________________________________________ The first screen you will see is the "Home" tab. This gives an overview of your logged fault codes,...
  • How to Get the Most Out of Your OTR Diagnostics Tool: Advanced Tips

    OTR Diagnostics gives you the owner-operator access to vital information from your semi-truck about fault codes, live data, forced regens, DPF (Diesel Particulate Filter) soot level, vehicle history, their causes, and more. These details of your aftertreatment rival advanced OEM (Original Equipm...
  • What is a forced regen?

    What is Forced Regeneration? Regeneration, or regen, of the DPF filter is the process that burns the soot accumulation that is inside the DPF filter. Educating yourself on what a forced regeneration is and how it works will help you understand your aftertreatment system better. Forced regenerati...
  • What is OTR Cloud?

    Intro to OTR Cloud Truck diagnostics has evolved significantly, and OTR Performance is at the forefront with our latest tool: OTR Cloud. This cloud-based platform offers fleet managers unprecedented access to essential diagnostic insights across all their vehicles. From fault codes to commands ...
  • How to access and use OTR Cloud

    To access OTR Cloud, visit https://cloud.otrperformance.com and log in to your diagnostics account. After logging in, you can view and access your fleet, fault code history, vehicle info, and more! If you've read this guide and still need assistance, please contact us at support@otrperformance.c...
  • 4 problems OTR Cloud solves for fleet managers

    Understanding Fleet Management Challenges Fleet managers juggle a lot. From keeping track of each vehicle’s condition to coordinating repairs and ensuring timely delivery of goods. Diagnostic issues can quickly escalate and disrupt operations, costing both time and money. OTR Cloud addresses key...