What is the Return Policy?
Any product can be returned for a full refund within 30 days of delivery.
All returns are free and easy for domestic and international orders.
To process a return and receive a prepaid shipping label
- email customer service at support@otrperformance.com
- call at (586) 799-4375.
Please note that shipping charges are non-refundable.
What if I want to process a return after 60 Days?
A 20% restocking fee will be applied to any return after 60 days. No returns after 90 days.
How soon will I get my refund?
Once the item(s) returned is received we will then process the refund to your original payment method.
After the refund is issued, it will take up to 3 business days for the funds to appear back on your original payment method.
I received a damaged item(s), What do I do?
In the event of a damaged item, please reach out to our customer service team through email at support@otrperformance.com or call at (586) 799-4375.
Our customer service team will assess the damage and figure out the best solution for you.