If you are having issues logging into the app, please follow the steps below:
iOS login issues (login failed or spinning circle after attempting to log in)
Verify you are using the correct email address that is associated with your DX account.
Verify the password you entered is correct (it is case-sensitive).
Android login issues (login failed)
Verify you are using the correct email address that is associated with your DX account.
Verify the password you entered is correct (it is case-sensitive).
You can also click here for resetting your password: Reset Password
After verifying you are using the correct email and password, try one of the following below:
Force close the app and attempt to log in.
Select "Forgot password" and follow the prompts in the email you will receive.
If you need further assistance, contact our support team via email at [email protected] or by calling 586-799-4375.