Hardware FAQ's
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Can I leave the tool plugged in all the time?
We do not recommend that you leave the tool plugged in all the time. The hardware is designed to be plugged directly into the diagnostic port to send and receive commands, view live data, and perform advanced diagnostics. Simply plug the tool in when you need to use it, and remove the tool once y... -
Do I need the Paccar adapter for my Paccar MX-13 or MX-11 engine?
You no longer require a Paccar adapter to connect to Paccar MX engines. Simply plug in your designated OTR Diagnostics hardware and follow the prompts in-app to get connected to your vehicle. Need Assistance? If you encounter any issues, contact us at (586) 799 - 4375. Choose option 3 for techn... -
The tool only has 8 pins. Will it still work on my 9-Pin diagnostic port?
The OTR Diagnostics Pro hardware is designed to function with all the engines we are compatible with. As long as your engine is covered, the tool will function as intended to read and reset fault codes, view live data, perform bi-directional commands, and more! Engine coverage: 2008+ Cummins 20... -
OTR Link 2 is the newest version of hardware to pair with our diagnostics software. With the release of our new OTR Link 2, pairing your diagnostics tool is faster and easier than ever, so you can spend less time troubleshooting and more time driving. Here are some of the benefits of our new and...